FREQUENTLY ASKED QUESTIONS -FAQs

BEFORE TRAVELLING TO SRI LANKA

1 - Upon Arrival in Colombo Bandaranaike International Airport


After collecting your luggage, you will reach the arrival hall where all money changer will appear first, (if you want to make change for the whole trip, it will be the best time - All money changer operators set the same change exchange rates). Pass the money changer counter, look well on the left, all guides/drivers will be awaiting for their clients, please open your eyes your driver/guide will be there with your name on it. If you need any assistance upon arrival, your guide or driver will be happy to help. Colombo Bandaranaike International Airport is located around 10KM south of Negombo (Beach Station), perfect place to spend your first night especially if your flight arrival in the middle of the night




3 - Food & Tea!


Eating is serious business. Sri Lanka’s cuisine is a dream for food-focused travelers for its spice and variety. But there’s an expression that sums up the importance of eating in Sri Lanka: “We ate, we drank, we left” describes the phenomenon of people,

Know your rice and curry & Hopper. ‘Rice and curry’ & hopper are the heart of Sri Lankan cuisine, but this vague label doesn’t do justice to the feast it involves: a medley of food, with multiple small dishes—similar to the Indonesian rijstafel—with endless combinations of sambols (blended spices) and usually meat or seafood. Sri Lankan cuisine was formed by the spice trade.

Go for the combination dishes. Yes, you should skip the ‘English’ breakfasts that most restaurants churn out. But do try the Sri Lanka/British fusion of ‘deviled’ chicken and seafood, and the Sri Lankan-Chinese staple, hot butter cuttlefish: rings of batter-fried cuttlefish, fried in butter and tossed with local spices. Remember Chinese & western cuisine won’t be made as the original recipe back to the mainland

Not forgotten the tea comes sweet. Sri Lanka’s colonial incarnation, Ceylon, was the jewel in Britain’s overseas crown, for its beauty and for the tea plantations that kept the Empire wealthy and watered. The tea trade is still worth 2% of Sri Lanka’s GDP, and tourists come to drink high-quality hot leaf water in the plantation-rich hill country and in posh teahouses in Colombo. But the standard cuppa around Sri Lanka is pretty bland, and by default, served with so much sugar you can stand your teaspoon in it.

What look like my Meals on trip. Breakfasts on trip are usually buffets with a variety of Western and Sri Lanka breakfast foods. There is always coffee, black tea, juice, milk and water. Lunches and dinners in this region are usually family-style, as that is the Sri Lankan way (could be sometime a bit spicy. There will usually be panel of vegetables with several dishes including meat, fish, seafood and rice or noodles, . Sometimes you will have a packed lunch enroute to your next destination. At most remote lodges, drinking water, coffee and tea are provided free-flow. For all camp site/ bivouac, boiled water & tea will be provided and the food will be basic and local.




5 - It is safe to drink tap water? Bring my filter flask?


Never drink the tap water in Asia. Drink bottled or purified water only. It is available everywhere. At most remote accommodation, boiled or purified drinking water is included and rest assured that this is safe to drink. Some establishments try to limit the consumption of bottled water especially if they are located in a remote area and it is challenging to recycle plastic bottles. It is recommended that you bring your own filter flask as this will greatly help in minimising the usage of plastic bottles. At most tourist accommodation, ice is okay to consume. Practice common sense if you are in remote villages. It’s always a good idea to bring water purification tablets just incase.




6 - Environmental Responsibility


We pride ourselves on being an environmentally responsible company. We request that on your trip you carry out whatever you carry in, including non-biodegradable items such as batteries, flashlight bulbs, empty plastic containers, and so on. As you pack for your trip, think about ways to minimise the trash that you will have to bring home.




7 - May I smoke on tour?


If you are a smoker, we request that you do not smoke in vehicles and at meals. We have asked our guides, drivers, and staff who smoke to follow the same consideration. Smoking will be forbidden in certain location like Ayurvedha Retreats/places as well as Religious & pilgrim trails/places (Adam Peak, temples, pagoda, mosque, church,...)




9 - At the end of your Trip, how much should I tip? Can i let any feedback?


Tips are NOT included in the tour. Tipping is at your own discretion, and you are under no obligation. Tips are best paid in cash in local currency or US dollars. but will be greatly appreciated by the guides and captains. Our guests often ask us whether or not they should tip their guides and captains. You can use tipping to reward exceptional service, particularly for those who go the extra mile and work beyond the normal eight hours day. This will encourage those providing the service to continue doing so for you and others. For general guidance, you can tip your guide and driver $3 – 5 per person per day. For Specialist Guides/Naturalist, you can double the tipping amount to $5 – 10 per person per day DEPENDING on the expertise, level and quality of service provided. You can also show appreciation by leaving a TripAdvisor or Google+ review and naming your guide and captain OR fill in a feedback form at the end of the tour or via email (sent to you after the tour).




4 - You do have special dietary requirement?


Please list all dietary restrictions and/or allergies prior to your departure, especially if you have critical allergies (nut or wheat). We do our best to convey your dietary restrictions and allergies to our local guides who will relay your information to the chef/cook. In most cases we are able to respond favourably to these requests; however, due to regional limitations, local cuisine or cooking facilities, we may not be able to fulfill all requests. If your dietary needs are critical we recommend you bring a supply of your preferred sustenance to supplement your meals.




8 - Alcohol & other beverages!


Alcoholic, carbonated and other beverages are at your own expense. Please be aware than Alcoholic Beverage will be forbidden/prohibited in certain location like Ayurvedha Retreats/places as well as Religious & pilgrim trails/places (Adam Peak, temples, pagoda, mosque, church,...)




2 - Buy a local sim card at the airport?


Mobile Phones Companies have booths in the arrivals area of Colombo Bandaranaike International Airport offer at the arrival Local SIM cards are cheap for unlocked phones.

Mobile coverage across Sri Lanka is good in built-up areas and cheap. You can get a SIM card that has data and voice credit for as low as Rs 700 with a domestic call cost of Rs 2 per minute.





ADVENTURE PACKING ADVICE

1 - Practical packing


Get practical in preselecting your clothes at least one week before you leave for you to get a better idea of what you absolutely need or even forget.

Beware of overload packing of things you didn’t wear for ages or even need during your time here. Be objective on what exactly you will need and be comfortable to wear and carry with you during your trip

Due to the extreme difference of temperature & climate you could encounter during your adventure, we highly recommend bringing synthetic & fast drying material clothes (if rain, cotton fabric won’t dry so quickly).




2 - Clothing Pack-Up


Rain jacket or poncho, rain pants, light trekking pants, good hiking boots (Salomon X Trail type – light and fast to dry), pair of sleepers, short sleeved light shirts, long sleeved light shirt, 3-4 pairs of football/hiking socks, 2-3 shorts or zip off pants, 1 sweat shirt (for the cool night), 1 extra pair of comfortable shoes, underwear, lightweight sleepwear, swimsuit




3 - Others Things Pack-Up


A compact umbrella, one waterproof cover for your backpack, one small dry bag for your documents and mobile phone, headlamp & small flashlight (usb chargeable will be more efficient), sun hat, quick dry hand towel, outlet adaptor, mobile phone charger, sunglasses (with UV protection), Contact lenses & prescription glasses (if you wear any)




4 - Toileterie & Medical Pack-Up


Your personal treatment (if you follow any), first aid kit (betatine, anti-bacterial gel, antiseptic cream, oral rehydration salts, medicinal charcoal, panadol, cough syrup, non woven swab, handsaplast, strap, adhesive plaster, cotton leafs, eyes cleaner), insect repellent and anti-itch ointment, mosquito spray (tropical level), suncream, after-sun cream, Lip Balm (if you have lips sensitive), mini tissue packs (very dusty air), ear plugs (if you are a light sleeper), deodorant, aromatic soap




5 - Photography Gear Pack-Up


Camera(s), lens(es), Go Pro, polarizing filter(s), tripod, lens cleaners/cloths, battery charger(s), extra batteries, extention power strips, extra memory cards, storm camera cover, waterproof camera bag/lens(es), binocular

Don’t forget your lens 300mm minimum for you to snap-shot splendid wildlife/bird all the way of your expedition




6 - Electrical Current & Plug?


You’ll need three kinds of electrical plugs (D, M & G), the D is the most common used. Some rooms have outlets for all three plugs, but sometimes only the D. If you’re holding the wrong plug and you are in Colombo, you can find the right adapter at Pettah market, where there are a bunch of electrical stores with bins full of them. The shopkeepers will even test them for you before you buy. The very best will be you buy prior your departure one international adaptor and bring along with you a multiple plugs extention for you to be able to connect all your devices in the same time





WHILE ON TOUR

1 - Upon Arrival in Colombo Bandaranaike International Airport


After collecting your luggage, you will reach the arrival hall where all money changer will appear first, (if you want to make change for the whole trip, it will be the best time - All money changer operators set the same change exchange rates). Pass the money changer counter, look well on the left, all guides/drivers will be awaiting for their clients, please open your eyes your driver/guide will be there with your name on it. If you need any assistance upon arrival, your guide or driver will be happy to help. Colombo Bandaranaike International Airport is located around 10KM south of Negombo (Beach Station), perfect place to spend your first night especially if your flight arrival in the middle of the night




3 - Food & Tea!


Eating is serious business. Sri Lanka’s cuisine is a dream for food-focused travelers for its spice and variety. But there’s an expression that sums up the importance of eating in Sri Lanka: “We ate, we drank, we left” describes the phenomenon of people,

Know your rice and curry & Hopper. ‘Rice and curry’ & hopper are the heart of Sri Lankan cuisine, but this vague label doesn’t do justice to the feast it involves: a medley of food, with multiple small dishes—similar to the Indonesian rijstafel—with endless combinations of sambols (blended spices) and usually meat or seafood. Sri Lankan cuisine was formed by the spice trade.

Go for the combination dishes. Yes, you should skip the ‘English’ breakfasts that most restaurants churn out. But do try the Sri Lanka/British fusion of ‘deviled’ chicken and seafood, and the Sri Lankan-Chinese staple, hot butter cuttlefish: rings of batter-fried cuttlefish, fried in butter and tossed with local spices. Remember Chinese & western cuisine won’t be made as the original recipe back to the mainland

Not forgotten the tea comes sweet. Sri Lanka’s colonial incarnation, Ceylon, was the jewel in Britain’s overseas crown, for its beauty and for the tea plantations that kept the Empire wealthy and watered. The tea trade is still worth 2% of Sri Lanka’s GDP, and tourists come to drink high-quality hot leaf water in the plantation-rich hill country and in posh teahouses in Colombo. But the standard cuppa around Sri Lanka is pretty bland, and by default, served with so much sugar you can stand your teaspoon in it.

What look like my Meals on trip. Breakfasts on trip are usually buffets with a variety of Western and Sri Lanka breakfast foods. There is always coffee, black tea, juice, milk and water. Lunches and dinners in this region are usually family-style, as that is the Sri Lankan way (could be sometime a bit spicy. There will usually be panel of vegetables with several dishes including meat, fish, seafood and rice or noodles, . Sometimes you will have a packed lunch enroute to your next destination. At most remote lodges, drinking water, coffee and tea are provided free-flow. For all camp site/ bivouac, boiled water & tea will be provided and the food will be basic and local.




5 - It is safe to drink tap water? Bring my filter flask?


Never drink the tap water in Asia. Drink bottled or purified water only. It is available everywhere. At most remote accommodation, boiled or purified drinking water is included and rest assured that this is safe to drink. Some establishments try to limit the consumption of bottled water especially if they are located in a remote area and it is challenging to recycle plastic bottles. It is recommended that you bring your own filter flask as this will greatly help in minimising the usage of plastic bottles. At most tourist accommodation, ice is okay to consume. Practice common sense if you are in remote villages. It’s always a good idea to bring water purification tablets just incase.




6 - Environmental Responsibility


We pride ourselves on being an environmentally responsible company. We request that on your trip you carry out whatever you carry in, including non-biodegradable items such as batteries, flashlight bulbs, empty plastic containers, and so on. As you pack for your trip, think about ways to minimise the trash that you will have to bring home.




7 - May I smoke on tour?


If you are a smoker, we request that you do not smoke in vehicles and at meals. We have asked our guides, drivers, and staff who smoke to follow the same consideration. Smoking will be forbidden in certain location like Ayurvedha Retreats/places as well as Religious & pilgrim trails/places (Adam Peak, temples, pagoda, mosque, church,...)




9 - At the end of your Trip, how much should I tip? Can i let any feedback?


Tips are NOT included in the tour. Tipping is at your own discretion, and you are under no obligation. Tips are best paid in cash in local currency or US dollars. but will be greatly appreciated by the guides and captains. Our guests often ask us whether or not they should tip their guides and captains. You can use tipping to reward exceptional service, particularly for those who go the extra mile and work beyond the normal eight hours day. This will encourage those providing the service to continue doing so for you and others. For general guidance, you can tip your guide and driver $3 – 5 per person per day. For Specialist Guides/Naturalist, you can double the tipping amount to $5 – 10 per person per day DEPENDING on the expertise, level and quality of service provided. You can also show appreciation by leaving a TripAdvisor or Google+ review and naming your guide and captain OR fill in a feedback form at the end of the tour or via email (sent to you after the tour).




4 - You do have special dietary requirement?


Please list all dietary restrictions and/or allergies prior to your departure, especially if you have critical allergies (nut or wheat). We do our best to convey your dietary restrictions and allergies to our local guides who will relay your information to the chef/cook. In most cases we are able to respond favourably to these requests; however, due to regional limitations, local cuisine or cooking facilities, we may not be able to fulfill all requests. If your dietary needs are critical we recommend you bring a supply of your preferred sustenance to supplement your meals.




8 - Alcohol & other beverages!


Alcoholic, carbonated and other beverages are at your own expense. Please be aware than Alcoholic Beverage will be forbidden/prohibited in certain location like Ayurvedha Retreats/places as well as Religious & pilgrim trails/places (Adam Peak, temples, pagoda, mosque, church,...)




2 - Buy a local sim card at the airport?


Mobile Phones Companies have booths in the arrivals area of Colombo Bandaranaike International Airport offer at the arrival Local SIM cards are cheap for unlocked phones.

Mobile coverage across Sri Lanka is good in built-up areas and cheap. You can get a SIM card that has data and voice credit for as low as Rs 700 with a domestic call cost of Rs 2 per minute.





WHAT I SHOULD KNOW ABOUT SRI LANKA

1 - Upon Arrival in Colombo Bandaranaike International Airport


After collecting your luggage, you will reach the arrival hall where all money changer will appear first, (if you want to make change for the whole trip, it will be the best time - All money changer operators set the same change exchange rates). Pass the money changer counter, look well on the left, all guides/drivers will be awaiting for their clients, please open your eyes your driver/guide will be there with your name on it. If you need any assistance upon arrival, your guide or driver will be happy to help. Colombo Bandaranaike International Airport is located around 10KM south of Negombo (Beach Station), perfect place to spend your first night especially if your flight arrival in the middle of the night




3 - Food & Tea!


Eating is serious business. Sri Lanka’s cuisine is a dream for food-focused travelers for its spice and variety. But there’s an expression that sums up the importance of eating in Sri Lanka: “We ate, we drank, we left” describes the phenomenon of people,

Know your rice and curry & Hopper. ‘Rice and curry’ & hopper are the heart of Sri Lankan cuisine, but this vague label doesn’t do justice to the feast it involves: a medley of food, with multiple small dishes—similar to the Indonesian rijstafel—with endless combinations of sambols (blended spices) and usually meat or seafood. Sri Lankan cuisine was formed by the spice trade.

Go for the combination dishes. Yes, you should skip the ‘English’ breakfasts that most restaurants churn out. But do try the Sri Lanka/British fusion of ‘deviled’ chicken and seafood, and the Sri Lankan-Chinese staple, hot butter cuttlefish: rings of batter-fried cuttlefish, fried in butter and tossed with local spices. Remember Chinese & western cuisine won’t be made as the original recipe back to the mainland

Not forgotten the tea comes sweet. Sri Lanka’s colonial incarnation, Ceylon, was the jewel in Britain’s overseas crown, for its beauty and for the tea plantations that kept the Empire wealthy and watered. The tea trade is still worth 2% of Sri Lanka’s GDP, and tourists come to drink high-quality hot leaf water in the plantation-rich hill country and in posh teahouses in Colombo. But the standard cuppa around Sri Lanka is pretty bland, and by default, served with so much sugar you can stand your teaspoon in it.

What look like my Meals on trip. Breakfasts on trip are usually buffets with a variety of Western and Sri Lanka breakfast foods. There is always coffee, black tea, juice, milk and water. Lunches and dinners in this region are usually family-style, as that is the Sri Lankan way (could be sometime a bit spicy. There will usually be panel of vegetables with several dishes including meat, fish, seafood and rice or noodles, . Sometimes you will have a packed lunch enroute to your next destination. At most remote lodges, drinking water, coffee and tea are provided free-flow. For all camp site/ bivouac, boiled water & tea will be provided and the food will be basic and local.




5 - It is safe to drink tap water? Bring my filter flask?


Never drink the tap water in Asia. Drink bottled or purified water only. It is available everywhere. At most remote accommodation, boiled or purified drinking water is included and rest assured that this is safe to drink. Some establishments try to limit the consumption of bottled water especially if they are located in a remote area and it is challenging to recycle plastic bottles. It is recommended that you bring your own filter flask as this will greatly help in minimising the usage of plastic bottles. At most tourist accommodation, ice is okay to consume. Practice common sense if you are in remote villages. It’s always a good idea to bring water purification tablets just incase.




6 - Environmental Responsibility


We pride ourselves on being an environmentally responsible company. We request that on your trip you carry out whatever you carry in, including non-biodegradable items such as batteries, flashlight bulbs, empty plastic containers, and so on. As you pack for your trip, think about ways to minimise the trash that you will have to bring home.




7 - May I smoke on tour?


If you are a smoker, we request that you do not smoke in vehicles and at meals. We have asked our guides, drivers, and staff who smoke to follow the same consideration. Smoking will be forbidden in certain location like Ayurvedha Retreats/places as well as Religious & pilgrim trails/places (Adam Peak, temples, pagoda, mosque, church,...)




9 - At the end of your Trip, how much should I tip? Can i let any feedback?


Tips are NOT included in the tour. Tipping is at your own discretion, and you are under no obligation. Tips are best paid in cash in local currency or US dollars. but will be greatly appreciated by the guides and captains. Our guests often ask us whether or not they should tip their guides and captains. You can use tipping to reward exceptional service, particularly for those who go the extra mile and work beyond the normal eight hours day. This will encourage those providing the service to continue doing so for you and others. For general guidance, you can tip your guide and driver $3 – 5 per person per day. For Specialist Guides/Naturalist, you can double the tipping amount to $5 – 10 per person per day DEPENDING on the expertise, level and quality of service provided. You can also show appreciation by leaving a TripAdvisor or Google+ review and naming your guide and captain OR fill in a feedback form at the end of the tour or via email (sent to you after the tour).




4 - You do have special dietary requirement?


Please list all dietary restrictions and/or allergies prior to your departure, especially if you have critical allergies (nut or wheat). We do our best to convey your dietary restrictions and allergies to our local guides who will relay your information to the chef/cook. In most cases we are able to respond favourably to these requests; however, due to regional limitations, local cuisine or cooking facilities, we may not be able to fulfill all requests. If your dietary needs are critical we recommend you bring a supply of your preferred sustenance to supplement your meals.




8 - Alcohol & other beverages!


Alcoholic, carbonated and other beverages are at your own expense. Please be aware than Alcoholic Beverage will be forbidden/prohibited in certain location like Ayurvedha Retreats/places as well as Religious & pilgrim trails/places (Adam Peak, temples, pagoda, mosque, church,...)




2 - Buy a local sim card at the airport?


Mobile Phones Companies have booths in the arrivals area of Colombo Bandaranaike International Airport offer at the arrival Local SIM cards are cheap for unlocked phones.

Mobile coverage across Sri Lanka is good in built-up areas and cheap. You can get a SIM card that has data and voice credit for as low as Rs 700 with a domestic call cost of Rs 2 per minute.